Privacy Policy
Last updated: 22 June 2026
Cottle Construction Ltd (“we”, “us”, or “our”) respects your privacy. This policy explains how we collect and use personal information when you visit cottle-construction.co.uk or contact us to request a quote.
Who we are
Cottle Construction Ltd
West Float Dock Road, Birkenhead, Merseyside CH41 1AE
Email: cottleconstructionltd@hotmail.com
Phone: 07776 879715
What information we collect
We may collect the following when you use our quote or contact forms, call us, or email us:
- Your name
- Email address
- Phone number
- Service you are interested in
- Details about your project (message content)
We do not knowingly collect information from anyone under 18.
How we use your information
We use your information to:
- Respond to your enquiry or quote request
- Discuss your project and provide estimates
- Arrange site visits or follow-up contact where needed
- Keep a record of correspondence relating to potential or active work
We do not sell your personal data and we do not use it for unrelated marketing without your consent.
Legal basis for processing
Under UK data protection law, we rely on:
- Legitimate interests — to respond to enquiries and run our business efficiently
- Steps before a contract — when you ask for a quote or discuss work with us
- Consent — where you have clearly agreed to further contact
How form submissions are handled
Quote requests submitted through our website are sent using FormSubmit, a third-party form delivery service. FormSubmit forwards your submission to our email inbox so we can reply to you. FormSubmit may process your data on servers outside the UK; where this applies, appropriate safeguards are used as required by law.
If a form submission fails, your browser may open your email app as a fallback so you can send the message directly to us.
How long we keep your information
We keep enquiry and quote details for up to 12 months after our last contact with you, unless a longer period is needed for an active project, legal, or accounting reasons. After that, we delete or anonymise the information where we no longer need it.
Who we share information with
We only share personal data where necessary, for example with:
- FormSubmit (website form delivery)
- Our email and communication providers
- Professional advisers (e.g. accountants) where required
We may also disclose information if required by law or to protect our legal rights.
Cookies
Our website is largely static and does not use advertising or analytics cookies at present. Your browser may store essential technical data (such as session or security-related cookies) needed for the site to function. If we add analytics or other non-essential cookies in future, we will update this policy.
Your rights
Under UK GDPR, you have the right to:
- Ask for a copy of the personal data we hold about you
- Ask us to correct inaccurate information
- Ask us to delete your information in certain circumstances
- Object to or restrict how we use your information in certain circumstances
- Withdraw consent where we rely on it
To exercise any of these rights, contact us using the details above. We will respond within one month where possible.
You also have the right to complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we handle your data: ico.org.uk.
Keeping your data secure
We take reasonable steps to protect your information, including secure handling of emails and limiting access to personal data to those who need it for their work.
Links to other websites
Our site may link to external websites (for example FormSubmit or the ICO). We are not responsible for their privacy practices — please read their policies separately.
Changes to this policy
We may update this page from time to time. The “Last updated” date at the top will change when we do. Please check back occasionally for any updates.
Contact us
If you have any questions about this privacy policy or how we use your data, please contact us:
Email: cottleconstructionltd@hotmail.com
Phone: 07776 879715